Monthly subscription

why choose a monthly subscription

• With Orange monthly subscriptions you pay once and you enjoy all Orange services for the whole month.
• With Dolphin, Panther and Butterfly you are freeing your mind of many hassles. You will no longer need to worry about recharging your account each time.
• Only Orange monthly subscriptions provide you with the unique conditions to get your dream phone.

what is a monthly subscription

• With monthly subscriptions you just pay your monthly fee. Depending on which option you choose Dolphin, Panther or Butterfly, your monthly fee is transferred into minutes, SMS and MBs or is credited onto your account for you to use as you wish.
• Included minutes, MBs and SMSs are transferred to your balance on the 1st day of each month, but you will be able to use them only if you are in active period and within the 20 days following your active period.
• Included monthly amount, minutes, SMS and MBs that have not been consumed during the current month, will not be transferred to the following month.
• The minutes, SMSs and MBs included in Orange monthly subscriptions’ tariff plans cannot be used when in roaming. Roaming services are charged according to roaming tariffs.
• If you use more minutes, MBs or SMSs than included in your tariff plan or if you use other Orange services, you will be charged from your balance, according to your tariff plan. With Dolphin, Panther or Butterfly you also have extra credit to continue enjoying Orange services. The higher your monthly fee, the larger your extra credit limit is. If you have been an Orange customer for at least 3 months, you may apply for your credit limit review. You will just need to fill in an application form, available in any Orange shop. Orange, at its reasonable discretion has the right to refuse your credit limit application in case you do not satisfy solvency requirements set by Orange.
• Within your account you may also include more than one Orange monthly subscription, which may have different tariff plans, with one common credit limit.
• Each month you will be presented an invoice for the monthly fee and other services (if applicable) consumed during the previous month, for which the charges were made from your negative balance. The monthly fee should be paid even if you have not used the service, for example because of being absent from the country. If you wish to continue using services then you have to pay your previous month’s negative balance, together with the monthly subscription fee within 20 days following your active period. If no payment is made within the above-mention period, than you enter the passive period (from the 20th of active period’s following month, until the end of the latter month) during which you may only receive calls, SMSs and MMSs. Please note, that you will still need to pay monthly fee for the passive period, even though you cannot make calls, send SMS and other data. In case the above mentioned payments are not made after the end of the passive period the services provided to you (incoming and outgoing calls, incoming and outgoing SMSs, data transfer) will be ceased. In this case you will have have one more month, during which you can pay the accrued debt and reactivate the services. You will also be charged penalty for outstanding payments delay.